Dear pilgrims and believers:
Welcome to choose the various services of this Zhengyi Taoist temple, including consecration, rituals, talisman sales and online services. We are well aware that protecting your personal privacy and information security is of great importance, so we have formulated this privacy policy to explain in detail how we collect, use, store, share and protect your personal information, and inform you of the relevant rights you have.
- Information Collection
Basic Information Collection
When you participate in the Taoist temple’s consecration ceremony reservation, ritual registration, talisman purchase or use our online service platform (including website, mobile application, etc.), we may collect your name, gender, age, contact information (such as phone, email, mailing address), religious belief information and specific information related to the service you choose, such as the type of ritual, details of the consecration items, types and uses of talismans, etc., so that we can accurately arrange and provide corresponding services for you, and maintain effective communication and service follow-up with you.
When you browse our online service platform, we will also automatically collect some technical information, such as your device information (including device model, operating system version, unique device identifier, etc.), network information (such as IP address, browser type, network connection type, etc.) and your browsing history, search history and operation logs on the platform, etc. This information helps us optimize the performance of the platform, enhance user experience and ensure the safe and stable operation of the platform.
Collection of sensitive information
When conducting certain specific legal activities (such as blessing and disaster relief rituals involving personal privacy, salvation rituals, etc.) or providing consulting services related to your personal practice, we may collect some sensitive information, such as your health status, family relationship problems, personal wealth or career difficulties, etc., with your explicit consent, so that we can hold rituals for you more accurately or provide targeted religious guidance and advice. For these sensitive information, we will strictly follow the principle of confidentiality and take additional security measures for storage and processing to ensure that it is not leaked or abused. - .Information Use
Service Fulfillment and Optimization
We will use the personal information you provide to fulfill the Taoist temple services you have booked or purchased, including but not limited to arranging professional Taoist priests to perform the opening ceremony for you, the preparation and execution of rituals and laws, the drawing and delivery of talismans (if necessary), and the personalized customization and content push of online services, etc., to ensure that you can get a high-quality religious service experience that meets your needs and expectations.
Based on your historical service records and browsing behavior, we may make personalized recommendations for Taoist temple activities, ritual packages, religious cultural products (such as books, audio-visual products, religious accessories, etc.) or other related services that you may be interested in, but we will always respect your right to choose independently. You can contact us at any time or choose to refuse to receive such recommendation information in the platform settings.
Internal Management and Statistical Analysis
In order to better manage the daily operation and development of the Taoist temple, we will conduct internal statistical analysis of the collected personal information to understand the demand trends, customer group characteristics, service satisfaction, etc. of various services, so as to reasonably allocate resources, optimize service processes, improve service quality, and formulate strategic plans and decisions that meet the long-term development of the Taoist temple and the needs of believers. During the statistical analysis process, we will anonymize and aggregate personal information to ensure that your personal identity cannot be directly identified from the analysis results, so as to protect your privacy rights and interests to the greatest extent. - Information Storage and Security
Storage Period
We will store your personal information in accordance with the requirements of laws and regulations and within a reasonable time frame necessary to achieve the purpose of information collection. Once the storage period expires, we will use safe and reliable technical means to delete or anonymize your personal information, unless otherwise expressly provided by laws and regulations or we obtain your separate written authorization to continue to retain the information.
Security Measures
We attach great importance to the security protection of your personal information and have adopted multi-level physical, technical and management security protection measures to prevent information from being leaked, tampered with, lost or unauthorized access. At the physical level, we have implemented strict access control and security protection on the servers and devices that store personal information to ensure that only authorized personnel can access the relevant equipment; at the technical level, we use advanced encryption technology to encrypt, store and transmit your personal information, regularly update and upgrade security protection software and systems, and promptly prevent and respond to various network security threats; at the management level, we have established a strict internal management system and employee training mechanism, requiring all employees who have access to personal information to sign a confidentiality agreement to clarify their confidentiality responsibilities and obligations to ensure that personal information is properly protected and managed throughout its life cycle. - Information Sharing and Disclosure
Internal Sharing
Within the Taoist temple, in order to ensure the continuity and efficiency of the service, your personal information may be shared between various departments and personnel involved in the provision of services, such as the Taoist temple’s legal department, practice guidance team, logistics support personnel, and the operation team of the online service platform. However, we will strictly limit the scope of internal sharing to ensure that all internal personnel who receive and process your personal information follow strict confidentiality regulations and the requirements of this privacy clause, and only use the information for purposes directly related to the provision of services. Any form of information abuse or disclosure is strictly prohibited.
External Sharing and Disclosure
Without your explicit prior consent, we will not sell, rent, transfer or provide your personal information to any third party organization or individual for any other commercial purpose. However, in certain specific circumstances, such as when laws and regulations require us to cooperate with law enforcement agencies in investigations and evidence collection, maintain public safety and social order, and protect the legitimate rights and interests of Taoist temples from infringement, we may disclose some of your personal information to relevant third parties in accordance with the law, but we will do our utmost to minimize the scope of the disclosed information and require third parties to follow strict confidentiality and security requirements, use the information obtained only within the scope permitted by law, and notify you in a timely manner after the relevant legal procedures are completed and take necessary measures to properly handle the disclosed information. - Your Rights
Access and Correction
You have the right to request access to your personal information collected and stored by us at any time, and to request corrections for any inaccurate, incomplete or outdated information that may exist therein. You can make requests to us for access and correction of information by written application, email or telephone contact, and we will verify and process it within a reasonable time after receiving your request (generally no more than 15 working days), and provide you with feedback on the processing results and a copy of the relevant information (if applicable).
Deletion and withdrawal of consent
You can ask us to delete your personal information at any time, and we will start the deletion process as soon as possible within the scope permitted by laws and regulations. However, please note that in some cases, the deletion of some information may affect your continued enjoyment of certain services of the Taoist temple or there may be legal restrictions that prevent the immediate deletion of all information. We will explain the relevant situation to you in detail. In addition, if you have previously agreed to our use of your personal information for a specific purpose (such as receiving personalized service recommendations, participating in specific legal activities, etc.), you have the right to withdraw your consent at any time. After withdrawing your consent, we will stop using your relevant information for that specific purpose, but this may cause you to be unable to continue to obtain certain services or functional experiences based on that consent.
Complaints and suggestions
If you have questions, complaints or suggestions about the implementation of our privacy policy, the way personal information is handled, or any issues related to privacy protection, you can contact our privacy protection specialist or Taoist temple management department at any time. We will set up special channels (such as complaint hotlines, emails, online feedback forms, etc.) to listen carefully to your voice, and investigate and handle it within a reasonable time after receiving your feedback (generally no more than 10 working days), and promptly reply to you with the results and solutions to ensure that your privacy rights and interests are effectively protected and respected. - Protection of Minors’ Information
Restricted Collection
We attach great importance to the privacy protection of minors. When collecting personal information of minors, we will strictly follow the provisions and requirements of laws and regulations. We will only collect information with the explicit written consent of their legal guardians and for the purpose of achieving legal and necessary religious and cultural education, experience activities or services related to minors (such as minors participating in youth religious and cultural enlightenment classes, parent-child rituals, etc. held by Taoist temples), and ensure that the collected information is limited to the minimum scope necessary to achieve the above purposes, and avoid excessive collection of personal information of minors.
Special Protection
For the collected personal information of minors, we will take more stringent security protection measures to store and manage it to prevent it from being improperly accessed, used, leaked or tampered with. At the same time, we will not conduct any form of commercial marketing activities based on their personal information or other information processing behaviors that may have adverse effects on the physical and mental health of minors. We are committed to creating a healthy, safe and pure religious and cultural experience environment for minors, ensuring that they can contact and understand religious and cultural knowledge and traditions in the activities of Taoist temples on the premise of legality, compliance and benefit. - Changes to Terms
Notification Obligation
With the update and change of laws and regulations, the development and expansion of the Taoist temple’s business, and the continuous advancement of information technology, we may revise and improve this privacy clause in a timely manner according to actual conditions. If we make major changes to the privacy clause, we will inform you in advance of the content, reasons and effective date of the changes through the Taoist temple’s official website, official social media account, mobile phone text message notification, online service platform announcement and other reasonable and effective methods to ensure that you can timely and fully understand the changes in our privacy policy and provide you with the necessary time and channels to express your opinions and choices on the changed terms.
Agree to Updates
After the privacy clause is changed, if you continue to use the Taoist temple’s various services or visit our online service platform, it will be deemed that you have agreed to accept the revised privacy clause. However, if you do not agree to the changed terms, you have the right to choose to stop using our services and contact us at any time to request the deletion of your personal information. We will respect your decision and assist you in completing the deletion of relevant information to ensure that your rights and interests are not harmed.